The hotel offers amenities for your comfortable stay and unforgettable experiences
Perfect Relaxation Spot
“The beach area was beautifully maintained with coconut palms and soft sand, providing the perfect setting for relaxation.” view full review
Delicious Buffets
“The all-inclusive buffet offered a fantastic variety of delicious dishes that catered to every palate, making each meal enjoyable.” view full review
Fun for All Ages
“The resort’s activities for kids were excellent, ensuring that children of all ages had plenty of options for fun and entertainment.” view full review
Accommodating Environment
“The staff's thoughtfulness in accommodating guests, especially those needing assistance, greatly enhanced our overall experience.” view full review
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Wind surfing
Snorkelling
Tennis court
Billiard tables
Darts
Table tennis
Archery
Aerobics
Services
Room service
Car hire
Laundry
Shops/Commercial services
Dining
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Children
Cots
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Public Bath
Pool with view
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Media
Flat-screen TV
Show more
Location
Playa De Uvero Alto,
Punta Cana,
Dominican Republic,
07800,
La Altagracia
Map view
Playa De Uvero Alto,
Punta Cana,
Dominican Republic,
07800,
La Altagracia
City landmarks
Carretera Uvero Alto
1.6
km
Mall
Playa Uvero Alto
2.3
km
Carreter Higuey
Taino Shop
4.5
km
Nearby
Playas de Uvero Alto
Sirenis Aquagames Punta Cana
280 m
El Navegante
Sirenis Aquagames Water Park
280 m
Restaurants
Flavor Market
1.8
km
Excellence El Carmen
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
7.7
Location
8.7
Service
8.0
Dining
6.7
Guest reviews
7.4/10
based on 7 reviews
8.6
8.6/10 based on 1132 reviews
Harvey
United Kingdom,
April
2024
6.8/10
The hotel offers newly renovated rooms that are nice but lack sheets for the sofa beds and pillows, with a king size bed and a small sofa bed. The service, although exceptional in some instances, is not consistent throughout the property. The location is surrounded by tall palm trees and faces the beach, making it convenient for various activities. The dining experience, while with great options, can be inconsistent in service. Overall, the facilities are adequate but could use improvement in certain areas.
Rooms
7.0
The rooms were nice with newly renovated features.
Service
6.0
We received exceptional service from some staff members, but it wasn't consistent throughout.
Location
8.0
The hotel is conveniently located facing the beach and among tall palm trees.
Dining
7.0
The dining experience offers great options but can be inconsistent in service.
Facilities
6.0
Facilities are adequate but could use some improvements.
Martha
United States,
April
2024
6.4/10
My stay at the hotel was a mix of positives and negatives. The rooms were nice with newly renovated features and plenty of beds, but the lack of sheets for the sofa beds, pillows, and towels was a disaster. The service, while exceptional for some, sadly was not consistent across the board and at times came off as rude and condescending. The location, facing the beach and among tall palm trees, was great, especially being very close to the Brazilian restaurant where we had the most delicious glazed pineapple. However, the dining experience fell short with very rarely being served even water and cold buffet dishes. Despite these challenges, the facilities were adequate for my needs.
Rooms
7.0
The rooms were nice with newly renovated features and plenty of beds.
Service
6.0
The service was a mix as some staff members were exceptional, but others came off as rude and condescending.
Location
9.0
The hotel's location facing the beach among tall palm trees was wonderful, and being very close to the Brazilian restaurant added to its charm.
Dining
5.0
The dining experience was a letdown with very rare service for meals and appetizers and cold buffet dishes.
Facilities
6.0
The facilities met basic needs but did not stand out.
William
United States,
February
2024
7.4/10
My stay at the hotel was a mixed experience. The rooms were clean and comfortable, but the lack of sheets for the sofa beds and pillows made it a bit of a disaster. On the bright side, the king bed was cozy. The service from the smiling staff members was exceptional, although not consistent throughout. The location was lovely, right along the beach among tall palm trees, but it was not very private. The dining options were great overall, but sadly, drinks like coffee and water were rarely served. The facilities were decent but could be improved.
Rooms
7.0
The room with the king bed was comfortable and clean.
Service
8.0
The staff, especially with the female manager, were super friendly and accommodating.
Location
9.0
The location facing the beach among tall palm trees was truly picturesque.
Dining
7.0
The dining options were great, but the lack of drink service was disappointing.
Facilities
6.0
The facilities were decent but could use some improvements.
Charles
United Kingdom,
January
2024
8.2/10
The hotel offers a clean and comfortable stay with friendly staff in a great location close to the beach. However, dining options could be improved, and some facilities may lack variety.
Rooms
8.0
The room with the huge and comfortable bed was a delight for relaxation.
Service
9.0
Every staff member we interacted with provided excellent service with a smile.
Location
9.0
Situated among tall palm trees and facing the beach, the location creates a serene atmosphere.
Dining
7.0
The dining experience offered good options, but more variety would enhance the overall experience.
Facilities
8.0
The hotel boasts various facilities, but some areas may benefit from more diversity.
Jon
United States,
November
2023
8.2/10
I had a wonderful stay at the hotel. The rooms were newly renovated and nice, offering great comfort. The service was exceptional, with the staff always greeting us with a smile and providing excellent service. The location was beautiful, surrounded by tall palm trees and facing the beach. The dining experience had great options but was lacking in serving coffee or water promptly. Overall, a fantastic experience with a few minor drawbacks.
Rooms
8.0
The rooms were nice with newly renovated features.
Service
9.0
The staff met us every day with a smile and excellent service.
Location
9.0
The hotel is among tall palm trees facing the beach.
Dining
7.0
The dining had great options but lacked prompt serving of coffee or water.
Facilities
8.0
The facilities were modern and convenient.
William
United Kingdom,
October
2023
8.6/10
This hotel is a gem nestled among the tall palm trees along the beach, boasting spotless rooms with 2 double beds. The service is top-notch, with staff members who greet you with smiles and provide excellent service. A central location that is essential in this area makes it a convenient choice. However, some may be disappointed by recent events nearby.
Rooms
9.0
The rooms with 2 double beds were spotless and comfortable.
Service
9.0
The staff members didn't stop smiling and provided excellent service.
Location
8.0
The hotel is located among tall palm trees facing the beach, making it an essential spot in this area.
Dining
8.0
The dining experience offered great options for many meals.
Facilities
9.0
The hotel provides all the necessary facilities for a comfortable stay.
Nathan
United Kingdom,
October
2023
8.2/10
The hotel offers a great beachfront location and is surrounded by tall palm trees, providing a lovely ambiance. The rooms are spacious and kept clean, with the added bonus of a small sofa bed. The service is exceptional, with staff members always wearing a smile and being very attentive to guests' needs. However, the dining options, especially the availability of coffee and water, could be improved. The facilities are well-maintained and contribute to a pleasant stay overall.
Rooms
8.0
The rooms with the whirlpool were spacious and kept clean, including the sofa bed for extra comfort.
Service
9.0
The service from the staff was exceptional, always friendly and willing to assist, making our stay memorable.
Location
9.0
The hotel's beachfront location among tall palm trees creates a serene atmosphere, ideal for relaxation and enjoying the views.
Dining
7.0
The dining experience was satisfactory, but there were occasional lapses in the service, especially with the availability of basic beverages.
Facilities
8.0
The facilities were well-maintained, providing added convenience and comfort during our stay.